If you received medical care from Metuchen First Aid Squad in the recent past, chances are you approved of the treatment provided, according to survey results of former patients announced at a May 4, 2009 borough council meeting.

“Each time that [Metuchen EMS] sends out an ambulance and gives care to a patient, they have been sending that family a survey to see just how they can improve their services,” said councilman Christopher Morrison at the meeting. “I would like to quickly run through the numbers they have received.”

“In the rating of overall care, 88 percent rated them as excellent, and 11 percent rated them as very good,” Morrison said. “One percent rated them as something less. So 99 percent of those surveyed who actually received treatment from Metuchen EMS rated them as very good to excellent.”

Morrison said that in four separate categories, virtually all surveyed patients gave marks of very good to excellent to Metuchen EMS: on response time, 98 percent of patients said EMS was very good to excellent; on degree of coordination of care and treatment, 99 percent; on explanation of treatment, 98 percent; and on professional appearance, 99 percent. Read the full story